Welcome to the MTI East Africa Downloads Centre. Here you can access our mediation training programme documents, accreditation guidelines, assessment forms, policies and other resources.
Browse the categories below and download the documents relevant to your training, assessment or professional development needs.
1. Mediation Training Programmes
Explore the documents outlining our mediation training and qualification programmes.
IMI Certified Mediator Training Program (CMTP)
An overview of MTI East Africa’s professional mediator training programme, including course content, training methods, assessment procedures and quality assurance requirements.
IMI Mediator Qualifying Assessment Program (QAP)
Information on the qualifying assessment programme for experienced mediators, including experience requirements, knowledge and skills assessments, certification criteria and continuing professional development.
Train-the-Trainer Program
A three-day programme outline covering mediation training methods, adult learning, presentation skills, course development, evaluation and practical role-play sessions.
2. Accreditation & Certification
Explore the documents explaining MTI East Africa’s professional mediator accreditation framework and requirements for trainers and assessors.
Accreditation System & Competency Framework
Outlines the MTI East Africa certification and accreditation system for professional mediators, including approval requirements, professional standards and mediator competencies.
Accreditation of Trainers and Assessors
Describes the qualifications, professional experience and training requirements for applicants seeking accreditation as mediation trainers or assessors.
Criteria for Selection of Assessors
Sets out the criteria used to evaluate prospective assessors, including education, mediation experience, training, assessment experience and communication skills.
Locations and Languages
Provides information about the locations and languages covered by MTI East Africa’s mediation training programme.
3. Policies & Quality Assurance
Access MTI East Africa’s policies governing assessment, examinations, appeals and professional integrity.
Trainee Assessment Policy
Explains the principles and procedures guiding trainee assessment, training resources, assessment documentation, appeals, mentorship and continuous improvement.
Examinations Policy
Outlines the professional mediator certification examination requirements, grading system, retake procedures and examination appeals.
Assessment and Examination Appeals Policy
Explains the process for appealing assessment decisions, examination results, competency assessments and certification outcomes.
Conflict of Interest Policy
Describes how actual, potential and perceived conflicts of interest are identified and managed to protect fairness, impartiality and integrity in MTI East Africa’s programmes.
4. Assessment Forms & Evaluation Tools
These documents support the evaluation of mediation skills, trainee performance and professional development.
Mediator Assessment Form
A structured assessment tool for evaluating people management, process management and problem management skills during mediation role-plays.
Mediation Skills Assessment Form
A detailed assessment tool covering mediation process management, communication, reflective practice, ethical behaviour, negotiation and the handling of conflict.
Online Trainee Evaluation Form
A form for trainers to evaluate a trainee’s understanding of mediation principles, the mediator’s role, mediation skills and professional ethics following online training.